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About SFS

About SFSThese pages provide background information on Small Firms Services Limited. We hope that the content of these pages answer any questions you may have about our company. If you need to contact us do not hesitate to call one of the Service Team on 0800 328 7494. We are available during normal office hours to answer your questions and to explain more about who SFS are and how we can help your business.

You may also find our Information Centre of interest as it provides answers to some of the most popular questions we receive.

You can find information on our products and services by clicking on the services link on our menu.

Mail Forwarding FAQ

Why have I not received my mail?

Received MailWe work hard to minimise errors in handling customers mail. However, there is often a reason why mail has not been processed.

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What is the difference between your address services?

Different Address ServicesThis page explains the differences, restrictions or limitations of the different address services we supply.

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Can I have multiple names on my mail forwarding service?

Multiple NamesA guide to our policy for clients using multiple names on one mail forwarding service or registered address.

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Using our address on your websites

You can only use our address on your website if you have purchased the correct service from us. This page details which of our services permit you to use our address on your website.

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Useful tips for using our address services

Useful tips and hints for how to make the most of our address services and avoid potential problems or delays with your mail.

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Do you accept parcels or goods at your addresses?

The simple answer is no, we do not permit parcels or goods to be received at any of addresses on behalf of clients with any type of mail forwarding service.

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How private is my personal information held by you?

We take client confidentiality very seriously. We realise many clients use our address services to protect their own private addresses and identity.

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What happens if one of my customers calls at the address in person?

If a client or customer of yours calls at our address looking for you or your company we have to explain that we are virtual address service

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