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About SFS

About SFSThese pages provide background information on Small Firms Services Limited. We hope that the content of these pages answer any questions you may have about our company. If you need to contact us do not hesitate to call one of the Service Team on 0800 328 7494. We are available during normal office hours to answer your questions and to explain more about who SFS are and how we can help your business.

You may also find our Information Centre of interest as it provides answers to some of the most popular questions we receive.

You can find information on our products and services by clicking on the services link on our menu.

Can I use a PO Box as a registered address?

can I use a po boxThe general rule is that you cannot use a PO Box as a company’s registered office. It is important that a company’s official address is real and can be found by a member of the general public.

It is not permitted to use a Royal Mail PO Box service or a third party address that is incomplete. The only time a PO Box address can be used is when a full address including house number and road name is also supplied. For example PO Box 123, 5 The High Street, London. This implies that within a physical address there is a physical Post Office Box service provider that can accept mail on behalf of the company.

There are registered office service providers that offer PO boxes within genuine addresses. It should be noted that a PO Box or Suite number included in your address does not look professional in some circumstances. Whilst some people will have no problem adding a PO Box number to an address it can cause unnecessary concern for your customers. Would you buy from a business that has a PO Box as its main legal address?

Many business owners prefer to use a reputable mail service if using a service address as the registered office. This will ensure the following points-

  • All mail is accepted at the address
  • The office is genuine
  • The address is professional and not unusual or in the middle of nowhere
  • The address can be found on the Royal Mail find an address service
  • The address can be found on map searches
  • If your company has a letter hand delivered it will be accepted by a real person, in a real office, in office attire.


If your company could benefit from a genuine registered office service then get in touch with SFS. We are the professional service your company deserves.